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CPC Employment Opportunities


Tech-Support

e-mail resumes to: jobs@cpcweb.com

Computer nerd wanted for well established video software development company

Since 1985, we have been the industry leader in captioning and subtitling software. We develop and sell the only software solution for closed captioning for all video formats, including HD, Webcast, DVD and Blu-Ray. We work at an advanced level with industry leaders to provide software solutions to meet their needs and help them transition to an all digital HDTV workflow.

We offer a career in which you expand the limits of the closed captioning software envelope, and how it integrates into NLE work-flow.

Learn about our company and products at www.cpcweb.com

Requirements
• The ability to communicate your solid understanding of digital video editing systems (Final Cut Pro, DVD Studio Pro, Sony Vegas, and Avid) and how our captioning software will work with these systems.
• A knowledge of video production, VTR tape formats such as HDCAM, XDCAM, DVCPRO HD, DVCAM, P2, etc.
• A command of digital video - this is very important
• Not afraid to learn and explore new software and equipment to create solutions that maximize the utility of the software.
• Advanced experience with NLE systems, especially Final Cut Pro, Avid and Adobe Premiere.

Job responsibilities include
1. Provide advanced tech support to customers via phone and e-mail (40%)
• You need to know how our software works inside out, and how it interfaces to various non-linear editing systems (especially Final Cut Pro and Avid) in order to provide technical support to our users. Good verbal communication skills are needed.
• Also provide technical support to our own captioning service dept.
2. Respond to customer inquiries via the phone (35%)
You will describe how our software works to potential customers who call us, and educate them about closed captioning and how CPC software can solve their captioning needs. No cold calls, no hard selling, just educating.
3. Constant product enhancement (25%)
• Provide input to our programmers as to what new features are needed in the software.
• Make video tutorials for our clients with written instructions about troubleshooting and tips for our web forum and user manuals.
• Take the questions that you are frequently asked, and put it in written form on our forum. www.cpcweb.com/forums
• Revise our user manuals. You will write descriptions of how to use new software features; and re-organize the manuals

Company Information
• The folks who founded our company in 1985 still run it. In a pinch, they still roll up their sleeves and pitch in and pack orders if the need arises.
• The atmosphere is like Silicon Valley, and not like Wall Street. There are no dress codes, and there is free lunch on Fridays.
• We are located at 1010 Rockville Pike, one mile from the Rockville metro station. There is plenty of free parking.

Benefits

  • 50% company paid health care after 1 month of employment. 
  • 100% company paid pension plan after 3 years of employment. 
  • $100/month company paid tax free metro pass (if you use metro).

e-mail resumes to : jobs@cpcweb.com


Offline (Post-Production) Captioner 

e-mail resumes to: jobs@cpcweb.com

You will do post-production (not live) closed captioning and subtitling of videos at our office in Rockville, MD.

Qualifications

Excellent proofreading skills, strong written and oral communication skills, organizational skills, detail oriented, self-motivated, eagerness to work closely with others as well as the ability to work with little supervision. It's a plus if you are quick to learn new software (Windows & Mac); and are familiar with digital video and video tape formats. Possibility of working from home one or two days per week.

Specific Skills Required

• Basic office applications for both Mac OS X and Windows platforms
• Technical knowledge of the fundamentals of analog/digital video
• Experience with various video technologies and formats

Ideal candidate will also possess the following skills, or display the ability to learn these skills quickly:

• Project management and coordination
• Repurposing of video formats and files
• Familiarity with the following video formats: MPEG, Quicktime, AVI, WMV, Flash, RealPlayer, DVDs, VHS, DV, miniDV, DVCAM, BetaSP, DigiBeta, etc.
• Captioning experience is a plus, but not required (CaptionMaker and MacCaption are our products)

Partial list of current technologies we regularly access: Adobe software, Final Cut Pro, Apple’s DVD Studio, Microsoft Word (PC & Mac), Microsoft Excel (PC & Mac), Apple Pages, Windows Media Encoder, Apple Quicktime, FTP Servers, RAID Storage, Network Arrayed Storage

Company Information
CPC is a small, high tech company in Rockville, MD. For the past 25 years, we have been developing and selling the closed captioning industry’s leading captioning software. We also have been operating a closed captioning and subtitling service for the past 21 years. In addition, we develop and sell subtitling and teleprompting software. The office environment is more like Silicon Valley than Wall Street. There are no dress codes. Check us out at www.cpcweb.com

Salary
Depends upon qualifications

e-mail resumes to : jobs@cpcweb.com


Administrative Assistant

e-mail resumes to: jobs@cpcweb.com

We are looking for someone to handle the day-to-day administrative needs of our closed captioning software and service business.  A self-starter mentality is required!

Core responsibilities include: 

  • Invoicing, shipping (light packages – we sell software).

  • Updating customer records in database (ACT).

  • Keeping detailed records of financial activities in Quickbooks.

  • Keeping up with basic paperwork and filing.

Additional responsibilities include:
Answering the phone and forwarding calls to appropriate person.

Closed captioning videos when our captioning service is busy. We will teach you how to use our software to caption.

Describing how the software/service works on a basic level to potential customers over the phone. 

Requirements:
Experience using software at a level deeper than Word’s basic functions.

A desire to learn new software is essential.

Interest and experience with digital video preferred, but not required.

Excellent organizational skills and must be detail oriented.
Quickbooks experience a plus but willing to train the right individual.


About Us:
CPC is a small, high tech company www.cpcweb.com

For the past 22 years, we have been developing and selling the closed captioning industry’s leading captioning software, and operating a closed captioning/subtitling service. In April, we won Videography magazine’s ”Vidy 2007 Award” & Television Broadcast magazine’s "Top Innovation Award" at the NAB 2007 Convention. For details, click on www.videography.com. CPC joins Sony, JVC, Apple, Adobe and three others who received both awards. More...

We also have been operating a closed captioning and subtitling service for the past 19 years. In addition, we develop and sell teleprompting and subtitling software. 

Our office is on Rockville Pike, one mile from the Rockville metro station. There is adequate free parking at the office.  

The atmosphere is like Silicone Valley, and not like Wall Street.    

Salary: depends on experience.

Benefits

  • 50% company paid health care after 1 month of employment (100% company paid after a few years of employment). 

  • 100% company paid pension plan after 3 years of employment.

  • $100/month company paid tax free metro pass (if you use metro).

e-mail resumes to : jobs@cpcweb.com


Closed Captioning Service Manager

e-mail resumes to: jobs@cpcweb.com

Manage the closed captioning of videos in our captioning service

Requirements:
• Thorough understanding of digital video work-flows and file formats
• Experienced using non-linear editing systems (Final Cut Pro and/or Avid experience a plus)
• Ability to multitask in a time-critical environment
• Ability to be flexible, work under pressure, resolve problems quickly
• Experience in video operations, sales, or technical support a plus
• Closed captioning experience a plus, but not required

Core Responsibilities:
• Interact with customers over the phone; prepare quotes and proposals; process incoming orders; keep customers updated as to the status of their job
• Coordinate and track the progress of out-of-house and in-house captioners, assign them captioning jobs, and track their progress to ensure the jobs are completed on time and error-free
• Schedule the captioning work-flow so each captioning job is captioned, quality checked, shipped and billed on time

Additional Responsibilities:
• Promote our service to new clients and ensure repeat business from existing ones
• Work-flow refinement. Devise and implement workflow enhancements, so the service works more efficiently and effectively
• Software refinement. You will use our world leading captioning software. Come up with ideas for new features, tell us which features should be improved; report any bugs

Why This Job is Great
You'll be in charge of a department. It is almost like running your own business. If you keep the clients happy and manage the work load effectively, you will be very successful in this position.

Our CPC captioning software is the best in the world. It is used by over 100 closed captioning services, plus thousands of other companies like NBC, CBS and ABC.

Not only do you get to use the software (plus the latest beta version), but you also get to work with our in-house captioning technical experts at both solving any technical problems you have, and brainstorm the next captioning breakthroughs.

Our customers rave about the support our in-house experts give them -- you get to interact with these experts in person each and every day!

ABOUT US
CPC develops and sells closed captioning software and systems, and operates a closed captioning service. Since 1986 we have consistently produced the most technically advanced captioning software in the industry.
Customers include everyone from MTV, HBO and PBS to FedEx, the IRS, and Community Colleges and Churches ¬ all of whom need to caption for the deaf and hard-of-hearing.
The folks who founded our company in 1985 still run it. In a pinch, they still roll up their sleeves and pitch in and pack orders if the need arises.
The atmosphere is like Silicon Valley, and not like Wall Street. There are no dress codes.
We are located at 1010 Rockville Pike, one mile from the Rockville metro station. There is plenty of free parking.

Details of Health Insurance, Pension Plan and Free Metro Pass
• Health Insurance: 50% company paid health care after 1 month of employment.
• Retirement Plan:100% company paid pension plan after 3 years of employment.
• Metro Pass: $100/month company paid tax free metro pass (if you use metro).

Our website: http://www.cpcweb.com

Other relevant link: http://www.cpcweb.com/caption-service/

Compensation: $50K or higher, depending upon qualifications, health insurance, pension plan

e-mail resumes to : jobs@cpcweb.com


Realtime Captioner

e-mail resumes to: jobs@cpcweb.com

Company Information

CPC is a small, high tech company. For the past 20 years, we have been developing and selling the closed captioning industry’s leading captioning software. We also have been operating a closed captioning and subtitling service for the past 17 years. In addition, we develop and sell teleprompting and subtitling software. 

Job Description

We are seeking Realtime stenotypists and Voice-writers for broadcasts and webcasts

  • Work from home. 

  • High accuracy 

  • 2+ years realtime experience 

  • Flexible hours

You are required to have

  • Windows based steno software or Voice software

  • Two telephone lines (for broadcast captioning)

  • DSL/Cable internet connection (for webcast captioning)

  • Uninterruptible power supply to run your computer and other equipments for at least 1 and 1/2 hours if case of power failure.

Benefits

  • $100/month company paid tax free metro pass (if you use metro).

  • 50% company paid health care after 3 months of employment.

  • 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com

   
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CPC Computer Prompting and Captioning Co. Phone: 301.738.8487
1010 Rockville Pike, Suite 306 Fax: 301.738.8488
Rockville, MD 20852, USA Toll Free: 800.977.6678
Email: info@cpcweb.com (Mon-Fri 9AM-7PM EST)

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